Petco

This Petco located in Beaverton was Not what I was expecting. When you first walk in it looks like everything is all nice and tidy but as you head towards the back of the store where they have the fish's it gets a lot Messier. All the aquariums are not well maintained there were dead fish inside of some of them and most of them are all dirty. Many of the shelves were quite messy. The employees were not that helpful either at this location. Other than that all of the stuff that they have on in the store is what they typically have in any other pet store, pet food and pet accessories.

Unfortunately had a pretty negative experience here! I will say my typical Petco is wholly welcoming and kind, but this location is full of snarky employees. I met close friends of mine with our dogs, to work on being around each other and to buy some toys! We kept getting weird looks from employees, and passive aggressive sighs. After spending around 40 minutes in there and making two different purchases, we were flagged down in the parking lot as we left by someone with red hair and lipstick on, asking “what organization I’m with” and demanding we don’t train our dogs inside the store. Stated it was a “conflict of interest” because Petco offers training. This location does not offer training, and Petco training as a whole is a waste of money. We were very courteous and there were only one to two other customers that came through the store, and we made sure to stay out of the way. It’s unfortunate to see people use their male privilege to talk down to others, and I won’t be spending another dime here. I encourage this location to host a training for their employees on how to effectively provide customer service, and possibly even find better employees that are comfortable with people training their own dogs in the store.

Five stars for Meg! Waffle and I are happy to have found such a kind, reliable, quick and thorough groomer. Our previous groomer said that Waffle (dog) will never allow anyone to buff his nails that we might as well stop trying and only do a trim. I’m so glad when we met Meg we decided to give it another try. After two visits she was able to buff. She is very gentle. It is obvious she has a love for animals. I feel very comfortable leaving Waffle in her care. He comes out looking like a stud muffin - see attached pics for proof. I highly recommend sending your furry friends to Meg!

First off before entering the store I literally see 2 employees out beside the front door on what looked like their break. One was smoking complaining about his day thus far while the other one chimed in. After walking through their smoke to get in the shopping experience began. Clean aisles, shelves not stocked up and I get it, it's Xmas season. After walking about a few we were greeted with customer service to which that was a 5 star from Conner who happened to be one of the guys outside with the other guy smoking a cigarette. Once Connor asked about help he guided us to aisles for options and gave pros and cons on what we asked about which is rare from customer service so kudos there. Definitely would shop here again unless there is an employee smoking near the entrance. There is enough room to smoke further down the front of the store where customers don't have to walk into cigarette smoke.

I went here with a friend yesterday and there was a worker following and staring at me as if I was going to take something without purchasing it. Then had the nerve to walk over and hover around the cash register that I was checking out at. This would be a 1 star if it wasn’t for the lady at the register checking me out. She had really good customer service. The floor in the store was filthy so I was already considering not coming back but the worker following me made it official. That worker is a joke and based off of what I saw, they’re probably miserable with their own life. Do better.

My boyfriend and I went into this location pretty late, it was near closing. The person who took care of us was absolutely AMAZING, Gabe I think his name was. He was so kind and helpful, not only to us but to our dog as well. I will go back here just because of the service Gabe provided us. It was noticed and appreciated, and it made all the difference in our evening. Thank you Gabe!

This quick trip in to grab a bag of kibble is a reminder of why I don't shop here and get my dog food online. The store was dirty, carts of product to be stocked blocking the isles (and it's 4:45 in the afternoon) and the two clerks are just chatting. I grab the bag of food I need, head to the cash register and they are still talking. Do they acknowledge a person waiting to check out? No.....one of them goes to grab some drink he's been talking about with the other guy .....as he walks by, the smell of a dirty ashtray and BO made me nauseous.